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Business Services
IT Services: Questions and Answers
Clear Answers
About Our
Managed IT Services.
Here we’ve compiled the questions that business leaders, hotels, clinics, and organizations most frequently ask us before partnering with DataRoad.
If you can’t find the answer you’re looking for, we’re here to talk.
DataRoad is a PortugueseIT Managed Services (MSP) company headquartered in Alfragide, Lisbon. We specialize in the comprehensive management of the IT infrastructure for companies and organizations that need reliable, secure, and well-managed technology—without having to build an in-house IT team.
Our service model is based on three pillars:
Proactive monitoring(we detect and resolve issues before they affect your operations),responsive technical support(help desk and on-site assistance with guaranteed response times), andstrategic management(technology consulting, infrastructure planning, and vendor management).
We are certified partners of Microsoft, Cisco, Fortinet, Sophos, VMware, Dell, and Ubiquiti—which gives us privileged access to technical support from the manufacturers, preferential commercial terms, and ongoing training on the platforms we manage.
1 – What is DataRoad and what do we do?
DataRoad is a PortugueseIT Managed Services (MSP) company headquartered in Alfragide, Lisbon. We specialize in the comprehensive management of the IT infrastructure for companies and organizations that need reliable, secure, and well-managed technology—without having to build an in-house IT team.
Our service model is based on three pillars:proactive monitoring(we detect and resolve issues before they affect your operations),responsive technical support(help desk and on-site assistance with guaranteed response times), andstrategic management(technology consulting, infrastructure planning, and vendor management).
We are certified partners of Microsoft, Cisco, Fortinet, Sophos, VMware, Dell, and Ubiquiti—which gives us privileged access to technical support from the manufacturers, preferential commercial terms, and ongoing training on the platforms we manage.
MSPstands for Managed Service Provider—that is, a provider that proactively manages your company’s technology infrastructure under a service contract with a defined SLA.
Unlike the traditional reactive support model (calling when something goes wrong and paying by the hour), an MSP continuously monitors, maintains, and optimizes your infrastructure. The result is less downtime, greater security, and predictable costs.
Compared to in-house IT, DataRoad offers:
- Access to a team with multiple areas of expertise (networks, security, cloud, servers) for the cost of one or two in-house technicians
- 24/7 coverage with no shifts, vacations, or sick leave
- Up-to-date knowledge and continuously renewed certifications
- Enterprise-level management and monitoring tools that an SME would be unlikely to justify purchasing on its own
- Immediate scalability — our capacity grows with your business
Our clients are primarilyorganizations with above-average availability and security requirements—companies where technology is critical to day-to-day operations and where an IT failure has immediate consequences for the business or its reputation.
We regularly serve:
- Hospitality— boutique hotels, hotel chains, and luxury tourism properties
- Health— clinics, doctors' offices, and diagnostic centers
- Education— universities, international schools, and training centers
- Diplomacy— embassies, consulates, and international organizations
- Corporate— offices of multinational companies and Portuguese business groups
The common thread is the expectation: our customers won't tolerate technology that fails, slow responses, or makeshift solutions.
DataRoad holds partner certifications from the following market-leading manufacturers:
- Microsoft— cloud, Microsoft 365, Azure, and enterprise licensing
- Cisco— enterprise networking, switching, and collaboration
- Fortinet— cybersecurity, firewalls, and secure networks
- Sophos— Endpoint Protection and Managed Security
- VMware— Server and Infrastructure Virtualization
- Dell Technologies— servers, storage, and enterprise hardware
- Ubiquiti— High-Density Wireless and LAN Networks
These certifications provide privileged access to Level 2 and Level 3 technical support from manufacturers, which directly benefits our customers in the event of a critical incident.
2 – Services and Geographic Coverage
DataRoad's service portfolio covers all critical areas of IT in a modern organization:
- Helpdesk and user support— by phone, email, remote access, and on-site assistance
- 24/7 Infrastructure Monitoring and Management— Servers, Network, Security, and Devices
- Network management and maintenance— LAN, Wi-Fi, VLAN, switching, and routing
- Managed cybersecurity— firewall, endpoint, email, MFA, and user training
- Cloud and Microsoft 365 Management— Licensing, Configuration, Migration, and Support
- Server Management and Virtualization— Installation, Maintenance, and Optimization
- Backup and Disaster Recovery— Solution, Monitoring, and Periodic Testing
- Supplier and Telecommunications Management— Liaison with ISPs and Other Service Providers
- IT Projects— Infrastructure upgrades, migrations, new installations
Yes. DataRoad has a physical presence and local teams inLisbon (headquarters), Porto, Faro, Funchal, and Évora, covering mainland Portugal and Madeira. Our hybrid support model—remote for the vast majority of situations, in-person for cases that warrant it—allows us to effectively serve customers anywhere in the country.
For multinational organizations with operations in Portugal, we provide local IT support that is integrated with the group’s policies and systems, serving as the “IT Portugal” division for these companies. We have coordinated IT projects with teams in various European and American countries.
With regard to on-site service outside Brazil, we evaluate each case individually—particularly for clients with facilities in Portuguese-speaking or European countries.
DataRoad focuses exclusively on thebusiness and institutional sectors. We do not provide support to individuals. Our service model is designed for organizations—with a help desk, SLAs, reports, asset management, and communication with IT managers or executives.
The minimum client size we typically work with is 5 to 10 users, although we can evaluate specific situations. There is no maximum limit—we serve everyone from small hotels to corporate groups with hundreds of users spread across multiple locations.
3 – Technical Support and SLAs (Service Level Agreements)
DataRoad support is available24 hours a day, 7 days a week, 365 days a year—including weekends, holidays, and the Christmas season. This availability isn't just a marketing ploy: it's a real necessity for the industries we serve.
A hotel doesn’t close at 6 p.m. A clinic can’t wait until Monday for its scheduling systems to come back online. An embassy cannot tolerate network downtime during official events. That’s why our monitoring and response capabilities are truly round-the-clock.
24/7 support includes response to critical incidents, active monitoring of the entire managed infrastructure, and automatic alerts with escalation to on-call technicians outside of business hours.
Our contracts define clear SLAs based on the severity level of the incident:
- Critical(service completely down) — initial response within 1 hour, immediate escalation
- High priority(significant impact on operations) — response within 4 hours
- Normal priority(limited impact, workaround available) — response within 1 business day
- Low priority(optimization issues, requests for information) — response within 2 business days
These times refer tothe initial response—the moment a technician takes charge of the incident and begins the diagnosis. Resolution time varies depending on the technical complexity, but we keep the customer informed of progress at all times.
The proactive monitoring we perform allows us, in many cases,to detect and resolve issues before the customer even notices them—which, in practice, means that many potentially critical incidents never end up affecting operations.
DataRoad customers have access to multiple ways to contact our support team:
- Help Desk Portal— Create and track tickets online, with a complete history of incidents
- Dedicated phone line— for urgent situations and critical incidents, with live operators
- Email— for non-urgent requests, with automatic ticket creation and confirmation of receipt
- WhatsApp – with a response to a support ticket
- Immediate remote access— with the user's permission, our technicians can access the device for diagnosis and troubleshooting
Each client has adedicated account managerwho is familiar with the organization's infrastructure, team, and specific needs.
Don't start every call from scratch by explaining the context.
DataRoad uses enterprise-gradeRMM (Remote Monitoring and Management)tools that install a lightweight agent on managed devices—servers, workstations, switches, firewalls, and other network equipment.
This agent continuously collects performance and status metrics: CPU usage, memory, storage, temperature, service status, security logs, backup status, and much more. When a value falls outside the normal range, an alert is automatically generated and triaged and handled by our team—even at 3 a.m.
Practical examples of what we proactively detect:
- Server disk reaching 90% capacity — we take action before a failure occurs
- Silent backup failure — we identify and fix it before data recovery becomes necessary
- Suspicious attempts to access the network — we block them before a potential security breach occurs
- Pending critical security update — we applied it in a controlled and documented manner
4 – Corporate Cybersecurity
Cybersecurity is one of DataRoad's core areas of focus. Our portfolio includes:
- Managed Firewall(Fortinet FortiGate) — perimeter protection, access rules, VPN, and traffic inspection
- Endpoint protection(Sophos Intercept X) — behavioral detection, anti-ransomware, and incident response
- DNS and Web Filtering— Blocking Malicious Domains and Inappropriate Content Categories
- Email protection— anti-phishing, anti-spam, and sandboxing of suspicious attachments
- Multifactor Authentication (MFA)— Implementation and Management of MFA Across All Critical Services
- Patch and Vulnerability Management— Controlled Updates for Operating Systems and Applications
- User Training— Raising Awareness About Phishing, Social Engineering, and Security Best Practices
- Monthly security reports— visibility into detected threats, incidents, and the overall state of the security posture
This is one of the questions we hear most often—and the answer is always the same:yes, and probably more than you think.
Cyberattacks do not discriminate based on company size. In fact, SMEs are increasingly frequent targets precisely because attackers know they have fewer resources dedicated to security. A ransomware attack can cost a small business between €20,000 and €500,000 in lost data, downtime, recovery, and reputational damage—costs that often threaten the very survival of the business.
What has changed in recent years is thateffective cybersecurity is no longer the exclusive domain of large companies. The solutions that DataRoad implements are affordable, managed externally by us (with no complexity for the customer), and scaled to the size of your organization. The cost of protection is a fraction of the cost of an incident.
Yes, the technical aspects ofGDPR (General Data Protection Regulation)compliance are an area we address directly in our service agreements.
From an IT perspective, this includes:
- Encryption of data at rest and in transit
- Access Control and the Principle of Least Privilege
- Audit records and data access logs
- Data Retention and Secure Disposal Policies
- Procedures for Reporting and Responding to Security Incidents
- Risk Assessment of Technology Providers (Sub-Processors)
Important: DataRoad does not provide legal advice regarding the GDPR. For legal and documentation matters, we recommend working with a DPO or a specialized attorney. Our responsibility is to ensure that the technological infrastructure technically supports data protection requirements.
5 – Networks & IT Infrastructure
Yes—this is one of our areas of greatest expertise. DataRoad designs and implements wireless network infrastructures forhigh-density environmentssuch as hotels, event venues, university campuses, and multi-story office buildings.
We primarily use theUbiquiti UniFi ecosystem, supplemented with Cisco solutions when the project warrants it. Our process includes:
- Radio frequency (RF) survey of the space to ensure optimal coverage and performance
- Network diagram with VLAN segmentation (guests, staff, management, IoT)
- Configuring seamless roaming between access points without interrupting the session
- Captive portal for guests with custom branding
- Centralized monitoring of all access points
- Ongoing management and periodic optimization of performance
A well-implemented Wi-Fi network is one that guests don't even notice—because it simply works, all the time, anywhere in the space.
Afirewallis a device (hardware or software) that controls network traffic between the internet and your company's internal infrastructure—deciding what gets through, what is blocked, and what should be inspected more closely.
The modern firewalls that DataRoad implements (Fortinet FortiGate) go far beyond the basic concept: they include deep packet inspection (DPI), content filtering, intrusion prevention (IPS), network antivirus, application control, and VPN management for secure remote access.
Any company with an internet connection and sensitive data needs a properly configured firewall.A home router—which many small and medium-sized businesses still use—does not provide adequate protection for a business environment. DataRoad continuously configures, manages, and monitors its clients’ firewalls, including security signature updates and periodic reviews of access rules.
Yes. DataRoad manages server infrastructure using multiple models:
- Physical Servers— Installation, configuration, maintenance, and monitoring of Dell and other brands of servers
- Virtualized Environments— VMware vSphere Infrastructure Management, Including the Creation, Migration, and Optimization of Virtual Machines
- Cloud Servers— Managing VMs on Azure, AWS, or Other Cloud Providers
- Hybrid environments— where part of the infrastructure is on-premises and part is in the cloud, with integration between the two environments
Our VMware certification ensures that virtualized environments are implemented in accordance with best practices for redundancy, performance, and recovery. For physical hardware, our partnership with Dell allows us to recommend and purchase equipment tailored to each workload, with guaranteed support.
6 – Cloud , Microsoft 365, and G Suite
Yes—Microsoft 365 is one of the platforms we manage most frequently for our clients. Our service in this area consists of three phases:
- Licensing— assessing actual needs and recommending the right plan (Business Basic, Standard, Premium, or Enterprise), avoiding over-licensing or under-licensing
- Migration— transfer of email, calendars, contacts, and files (from on-premises Exchange servers, Google Workspace, or other platforms) with zero or minimal downtime
- Ongoing management— administration of users, groups, security policies, MFA, SharePoint, Teams, and OneDrive; end-user support and training on the tools
As Microsoft partners, we benefit from direct technical support for complex situations and access to training and certification resources that keep us up to date on the platform’s constant developments.
This is a legitimate and common concern, especially in sectors such as healthcare, diplomacy, and finance. The short answer is:it depends on how it is managed.
Platforms such as Microsoft Azure and Microsoft 365 offer levels of physical and logical security that the overwhelming majority of companies would never be able to replicate in-house—geographic redundancy, security certifications (ISO 27001, SOC 2, etc.), end-to-end encryption, and dedicated security teams.
The real risk in the cloud lies not in the platform itself, but inimproper configuration: overly permissive access rights, the absence of MFA, poorly defined sharing policies, or a lack of access monitoring. This is precisely where DataRoad adds value—by ensuring that our clients’ cloud deployments follow security best practices and are continuously monitored.
7 – Backup & Business Continuity
Yes—and for us, monitoring the backup is just as important as the implementation itself.
A backup that isn't checked regularly is just a false sense of security.
Our backup service includes:
- Designing a backup strategy appropriate for the criticality of the data (3-2-1 policy or variations)
- Implementation of an on-premises, cloud-based, or hybrid backup solution
- Daily monitoring of the status of all backup tasks
- Immediate alerts in the event of a failure—we don't discover the problem when we need to recover data
- Periodic restore tests to ensure that the data is indeed recoverable
- Monthly report with backup status and history
The question we always ask new customers is: “When was the last time you tested a backup restore?” The answer is almost always revealing.
Ransomware is now one of the most serious threats to businesses of all sizes. A successful attack can encrypt all of an organization’s data and systems, rendering them inaccessible until a ransom is paid—with no guarantee of recovery even after payment.
DataRoad's approach isbased on multi-layered prevention—a firewall with traffic inspection, endpoint protection with behavioral anti-ransomware detection, email filtering, and user training. This approach drastically reduces the likelihood of a successful attack.
But if, despite everything, an attack does occur, our incident response protocol kicks in immediately: isolating the affected systems to contain the spread, conducting a forensic analysis to determine the entry vector, cleaning up the compromised systems, and restoring data from a clean, verified backup. A robust backup strategy is the ultimate safety net against ransomware—which is why continuous backup monitoring is non-negotiable in our contracts.
8 – Specific Sectors
The hospitality industry is one of our key sectors, with several hotels and hotel properties in our client portfolio. Our accumulated experience allows us to understand the specific IT requirements of this sector:
- Integration with hotel management systems (PMS) such as Opera, Protel, or similar systems
- High-density Wi-Fi networks for guests, with a captive portal and traffic separation
- Absolute mission-critical availability — a network outage at 2 a.m. at a hotel in operation is a serious incident
- Network segmentation between management systems, guest networks, and access control systems
- Support for TV systems, IP telephony, and other integrated systems
- Compliance with Guest Data Protection Requirements (GDPR)
Our experience in the hospitality industry means we don’t need to learn our client’s business—we come in with knowledge of the sector and its technical specifics.
Yes. The healthcare sector is one of the most demanding in terms of IT—and one that most requires a partner with real-world experience in this context. DataRoad serves clinics and medical centers, fully aware of the unique challenges this environment presents:
- Strict Protection of Health Data (GDPR Applied to the Clinical Context)
- Integration with clinical management systems and electronic health records
- High availability of scheduling, billing, and clinical record systems
- Enhanced security to protect sensitive patient data
- Management of medical equipment with IT components (imaging, etc.)
- Compliance with legal requirements specific to the healthcare sector
Yes. Diplomatic missions are a sector we are proud to serve, precisely because of the high standards and sensitivity they require. An embassy’s IT needs differ from those of a commercial company in several key ways:
- Above-average physical and logical security requirements
- Integration with headquarters' IT systems and policies (often located outside Portugal)
- Secure VPN management for communication with the capital and other missions
- The need for discretion and confidentiality in all interactions
- Compliance with specific requirements of the represented country
- Availability and quick response regardless of diplomatic schedules or events
Our team is accustomed to working in this environment with the professionalism and confidentiality it requires.
9 – Contracts , Pricing, and Service Model
DataRoad contracts are based on afixed monthly fee per user or per device, with a clearly defined set of services—no surprises at the end of the month. This model allows companies to plan their IT budget with complete predictability.
TheIT Unlimitedstandard contract includes technical support with no limit on calls or remote interventions, 24/7 monitoring, preventive maintenance, and the agreed-upon basic services. Longer on-site interventions, infrastructure projects, and hardware purchases are handled separately and require a prior quote.
The contract is documented as follows:
- Detailed scope of included and excluded services
- SLA Table with Response Times by Severity
- Inventory of Managed Devices and Systems
- Escalation Procedures and Incident Reporting
- GDPR and Confidentiality Provisions
The cost of our services is calculated based on several factors: the number of users and devices, the complexity of the infrastructure, the desired SLA level, and the specific services included. For this reason, we do not publish fixed price lists—each proposal is customized after an assessment of the client’s actual needs.
What we can say with confidence is that, for the vast majority of organizations, the managed service model issignificantly more cost-effective than the alternatives:
- Compared to an equivalent in-house IT team: the cost of a senior IT technician in Portugal (salary, benefits, training, tools) often exceeds the cost of a comprehensive DataRoad contract that provides a multidisciplinary team
- Compared to reactive pay-per-hour support: the proactivity of the managed model reduces the number and severity of incidents, resulting in lower total costs and less impact on the business
We offer afree assessmentof your current infrastructure, after which we present a detailed and transparent proposal. No obligation, no fine print.
DataRoad contracts are typically established for 12-month terms that are automatically renewable, which allows us to plan and implement solutions with an appropriate timeframe—and provides stability for our clients and our team.
Contrary to what it may seem, we prefer a long-term relationship based on results and satisfaction rather than one forced by penalty clauses for early termination. Our goal is to be the IT partner our clients choose to renew with—not the one they are forced to keep.
The specific terms and conditions for entry, exit, and renewal are discussed transparently during the contract negotiation phase.
9 – How to Get Started with DataRoad
The onboarding process for a new DataRoad customer is structured and seamless:
- 1. Initial contact— by phone, email, or through the form on our website. We respond the same day.
- 2. Intake meeting— a conversation (in person or via video call) to understand your current infrastructure, needs, and expectations
- 3. Diagnosis — technical audit of the existing infrastructure to identify its current condition, risks, and opportunities for improvement
- 4. Customized Proposal— presentation of a detailed proposal including scope, SLA, and a fixed monthly price
- 5. Signing and onboarding— formalizing the contract and beginning the technical integration process (installing monitoring agents, documenting the infrastructure, setting up access)
- 6. Normal operation— Once onboarding is complete, your infrastructure is being monitored and supported by DataRoad
The entire process, from initial contact to the start of operations, typically takes 1 to 3 weeks, depending on the complexity of the infrastructure.
The assessment is a technical audit of your organization’s IT infrastructure, conducted by our team at no cost and with no obligation. The goal is to provide you with an honest and objective view of the current state of your technology—identifying vulnerabilities, risks, inefficiencies, and opportunities for improvement.
The diagnosis typically includes:
- Network status and configuration (switches, access points, firewall)
- Basic Security Assessment (Service Exposure, Password Policies, MFA)
- Status of Backup Systems and Recovery Capabilities
- Analysis of Software Licensing (Microsoft 365 and Others)
- Hardware Inventory and Identification of End-of-Life Equipment
- Status of Operating System and Application Updates
At the end, you'll receive a report with the key findings and recommendations — It's a service that offers real value.
Switching IT providers is a legitimate concern, but in practice it is much less disruptive than most customers fear.
DataRoad has a structured onboarding process designed specifically to minimize the operational impact of the change.
Our process includes a comprehensive assessment of the existing infrastructure (with or without the cooperation of the previous provider), documentation of all systems, credentials, and configurations, and a parallel transition phase during which both entities temporarily coexist, if necessary.
From the users’ perspective, the transition is typically seamless—the next day, they call a different number and the support experience improves. The behind-the-scenes work of inventory, documentation, and migration is handled by our team in an organized manner, without putting any pressure on end users.
Our recommendation is to always start with the assessment—which provides us with the necessary understanding of the infrastructure to plan a risk-free transition.
Some of the companies that entrust us with their IT to ensure security, performance, and business continuity
Those who demand reliability choose DataRoad. Our references speak for us
// OS NOSSOS SERVIÇOS IT
Discover all the benefits
IT Support & Implementation
Wireless Networks
Installation, configuration, and deployment of corporate and enterprise wireless network solutions, including management
Computer Security
IT security and information protection solutions for workstations, servers, and computer networks
Helpdesk Support
IT support for users, both on-site and remotely, as well as over the phone. Ongoing and business-oriented support
IT Unlimited Agreement
On-site, remote, and telephone support for all of a company's IT systems
Backups
Information security with monitoring and alerting. Local and remote backups. Disaster recovery solutions
Computer Networks
Computer network maintenance, implementation, management, and optimization
IT Consulting
Analysis, management, and optimization of IT solutions, networks, computer systems, and IT security
Cloud Solutions
Cloud solutions for security, sharing, and collaboration: 365 and G Suite. Implementation, management, and maintenance
// Os nossos serviços informática
Enterprise IT Support
DataRoad is a company with specialized expertise, extensive experience, and various certifications from different manufacturers in the fields of information technology, computer network installation, IT security, and professional IT services.
Business IT Assistance and Support
User, network, server, and security solutions support
24/7, 365 IT Support
24-hour, 365-day monitoring and alarm services, combined with local, remote, and telephone support
Certified IT Services
DataRoad holds several certifications and has extensive experience, as do its technicians
Focus on your business. We'll take care of the IT. DataRoad acts as your company's IT department—with on-site, remote, and phone support, 24/7 monitoring, and an immediate response to any incident.
// Testemunhos dos nossos clientes
What do the
Our Clients
António Brás,CEO
João CarlosVicente, CFO
Gustavo BarbosaNeves, COO
Rodrigo Guerreiro
Ricardo Rodrigues,CEO
Carlos daMata, CEO
João AndradeMoreira, IT
Ricardo SilvaCosta, IT
PedroRibeiro, CEO
Susana Costa,CEO
Business IT Assistance and Support
User, network, server, and security solutions support
24/7, 365 IT Support
24-hour, 365-day monitoring and alarm services, combined with local, remote, and telephone support
Certified IT Services
DataRoad holds several certifications and has extensive experience, as do its technicians
Partners and certifications that boost your company's performance
At DataRoad, we work side by side with technology leaders to provide high-quality, reliable business solutions
Contact us now
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Request a quote from DataRoad. We’ll take care of the rest with a quick and clear response to support your company’s needs.
Tell us what you need. IT support, network installation, cybersecurity, an office move, or simply a second opinion on your IT infrastructure—we’re here to help.
Fill out the form, and a specialized technician will contact you the same day.
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Our greatest source of pride and fulfillment is always your recognition of our work
We help companies grow with our specialized expertise in the field of information technology
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Your IT Department
IT Infrastructure Management Combined with Monitoring and Alarm Systems Services Available 24×7, 365 days a year
Your IT department. Always available.
We manage all of your company's IT needs—so your team can focus exclusively on the business, without worrying about technology.
DataRoad strengthens its national and international presence and establishes itself as a leading technology partner in managed IT services (MSP) in the areas of networking and specialized IT support
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Clínica do Lambert Chooses DataRoad for Comprehensive IT Support, Network Services, Business Wi-Fi, and IT Unlimited™ Service DataRoad was selected by Clínica do Lambert to ensure...
Panike once again chooses DataRoad to install computer cabling and a wireless network at its Algarve warehouse – Corporate Wi-Fi solutions and network infrastructure
Panike once again chooses DataRoad to install its computer network and wireless infrastructure at its warehouse in the Algarve DataRoad was once again chosen by Panike to...
DataRoad installs 3,000 meters of cabling, Wi-Fi 6, and video surveillance at the Mitrelli Group’s new office in Portugal
Mitrelli Group Selects DataRoad for a Complete Overhaul of Its IT Network, Wi-Fi 6, Video Surveillance, and Access Control Systems in Portugal DataRoad was selected by the Mitrelli Group for the...
Velv by OnRising has chosen DataRoad for specialized IT maintenance and an IT Unlimited contract to manage 200 workstations, a firewall, and the corporate wireless network
Velv by OnRising has chosen DataRoad for specialized IT maintenance under an IT Unlimited contract and comprehensive management of its technology infrastructure. DataRoad was chosen by Velv...
Boost Portugal has once again chosen DataRoad to completely overhaul its IT network with enterprise-grade Wi-Fi, structured cabling, advanced switches, a corporate firewall, and proactive monitoring
Boost Portugal has once again chosen DataRoad to completely overhaul its IT network with Wi-Fi 6, a firewall, and 24/7 proactive monitoring. DataRoad was selected by Boost Portugal to...
As part of our growth, DataRoad is moving into new offices this month at the former Banco Popular branch in Alfragide, Quinta Grande. We are constantly improving to provide excellent service in the areas of IT Services, IT Networking Services, and IT Consulting Services – We do IT right
DataRoad Opens New Facilities in Lisbon and Expands Its Capabilities in Managed IT Services, IT Security, and Technological Innovation Starting April 15, DataRoad’s offices...
Specialized and Certified IT Support for Businesses. IT Maintenance Contract for Businesses – 24/7 IT Support, 365 days a year
DataRoad is a certified, qualified, and experienced provider of IT services for businesses, operating as an MSP (Managed Services Provider). Whatever your needs may be, we have the experience and...
Magnelusa, the exclusive representative and distributor of JBL, Harman Kardon, and Sennheiser in Portugal, has chosen DataRoad to provide IT consulting services in the area of networking as part of a complete overhaul of its IT network
Dataroad was selected to install and completely upgrade Magnelusa’s IT network, including the installation of several switches and Wi-Fi 6 access points, along with a...
DataRoad Joins the “Pay on Time” Pledge and Strengthens Good Management Practices
DataRoad Recognized as a Member of the On-Time Payment Pledge DataRoad has been officially recognized as a member of the On-Time Payment Pledge (CPP), a national initiative that promotes a business culture based on...
DataRoad receives an award for the second consecutive year – TOP 5% 2023 BEST SMES IN PORTUGAL. DataRoad met the eligibility requirements and achieved an “Excellent” performance and financial strength index (IDS) with 73% growth
DataRoad Once Again Ranks Among Portugal’s Top 5% of SMEs with an “Excellent” Rating For the second consecutive year, DataRoad has been recognized with the Performance Index and...
Beqom, an international company headquartered in Switzerland, chose DataRoad to install the computer network, firewall, wireless system, and IT Unlimited support for its new office in Lisbon, covering approximately 60 workstations
DataRoad Selected by Beqom to Install the Entire Network Infrastructure for Its New Office in Lisbon DataRoad was selected by Beqom, an international company headquartered in Switzerland,...
The Brazilian Consulate in Lisbon Entrusts DataRoad with the Installation of Its Network and IT Cabling
DataRoad Selected by the Consulate General of Brazil in Lisbon to Install Its New Computer Network DataRoad was officially selected by the Consulate General of Brazil in Lisbon to carry out...
Velv by OnRising has chosen DataRoad to provide specialized IT maintenance and ongoing IT consulting services through an IT Unlimited contract for its IT network, which includes 90 workstations, a firewall, and wireless access points
Velv by OnRising Selects DataRoad for Comprehensive IT Support Through the IT Unlimited 24/7 Contract DataRoad was selected by Velv by OnRising to provide all...
Klass Wagen™ Rent a Car has selected DataRoad to provide specialized IT maintenance and ongoing IT consulting services through an IT Unlimited contract for its four offices in Lisbon, Porto, and Faro
Klass Wagen Chooses DataRoad for Comprehensive IT Support with a 24/7 IT Unlimited Contract DataRoad was chosen by Klass Wagen to provide all IT services...
Uriach has once again chosen DataRoad and renewed its contract for specialized IT support and ongoing IT maintenance for its IT infrastructure under the “IT Unlimited” contract at its offices in Miraflores, Portugal.
DataRoad renews its contract and continues to provide IT support for Uriach in Portugal through its 24/7 IT Unlimited service DataRoad has once again been selected to ensure, in a...
DataRoad has once again been selected by the Public Administration Social Services to install structured computer networks and perform network certification in a building on Av. Guerra Junqueiro in Lisbon
Public Administration Social Services Renew Their Trust in DataRoad for the Installation and Certification of IT Cabling in Lisbon The Public Administration Social Services (SSAP) have once again chosen...
NMQ Digital, with offices in Amsterdam, Istanbul, and the U.S., has chosen DataRoad to handle the complete IT network installation for its new office in Lisbon – IT Network Services
DataRoad Selected to Install the Network Infrastructure for NMQ Digital’s New Office in Lisbon DataRoad was chosen to carry out the entire installation project for...
In 2022, DataRoad recorded further growth of 73% through new projects and the onboarding of new companies in the areas of IT consulting, computer network installation and maintenance, as well as IT support and user support for various companies
DataRoad Grows 73.30% in 2022 and Consolidates Its Growth Trajectory in the IT Services Sector DataRoad posted 73.30% growth in 2022, continuing its strong...
Vestas Selects DataRoad to Provide IT Network Certification Services – IT Network Services and IT Network Certification
DataRoad Selected to Certify Vestas' IT Network in Portugal DataRoad was chosen to certify the IT network of Vestas, a global leader in...
Syone has chosen DataRoad to completely overhaul the computer network cabling in its office, as well as to install network switches and several enterprise-grade wireless access points
Syone Chooses DataRoad for a Complete Overhaul of Its IT Network at the Alfragide Office DataRoad was selected by Syone, one of Portugal's most renowned companies...
DataRoad Strengthens Its Market Leadership by Ranking Among the Top 5% of Portugal's Best SMEs
DataRoad Ranks Among Portugal's Top 5% of SMEs DataRoad fully met the eligibility requirements and, according to the ScorePME methodology, achieved a Performance Index and...
DataRoad was selected by the Union of Parishes of Massamá and Monte Abraão under a public contract for the purchase of a server, UPS, and backup system, along with IT consulting services for installation and configuration
The Union of Parishes of Massamá and Monte Abraão Selects DataRoad to Install and Configure a Server, UPS, and Backup Systems DataRoad was selected through...
Gesto Energia S.A. has selected DataRoad to provide IT consulting services and ongoing IT maintenance for its IT infrastructure under the “IT Unlimited” contract.
Gesto Energia SA Selects DataRoad for Comprehensive IT Support Under an IT Unlimited Contract DataRoad was selected by Gesto Energia SA to provide all IT services...
Ventask Selects DataRoad for an IT Unlimited Contract to Support Its IT Network – 350 Workstations with Firewalls, Switches, and Wireless Access Points – IT Network and Specialized IT Consulting
Ventask Selects DataRoad for Comprehensive IT Support and Network Infrastructure Management Ventask has chosen DataRoad as its technology partner to ensure...
Panike chooses DataRoad to install computer cabling and a wireless network at its warehouse in Lisbon – Corporate wireless network solutions – Installation of computer cabling and wireless access points
DataRoad Selected to Install the Computer Network and Structured Cabling at Panike's Warehouse in Lisbon DataRoad was selected to carry out a new installation project for...
UP Portugal Chooses DataRoad for Comprehensive IT Support Under an “IT Unlimited” Contract
🚀 DataRoad Selected to Provide Monthly “Unlimited” IT Support to UP Portugal – Maximum Performance, Zero Outages, IT Always Up and Running DataRoad has once again been recognized as a partner...
The Public Prosecutor's Office has once again selected DataRoad to repair its computer network, cabling, and network outlets in various buildings
DataRoad Has Once Again Been Selected by the Public Prosecutor's Office to Upgrade and Repair the Cabling and Computer Network DataRoad has once again been selected by the Public Prosecutor's Office to carry out work...
DataRoad joins the Apple Consultants Network and becomes a specialized provider of Apple solutions in Portugal
DataRoad Joins the Apple Consultants Network and Strengthens Its Position as a Specialized Provider of Apple Solutions for Businesses in Portugal DataRoad has officially joined the Apple Consultants Network...