BePoet Baixa Hotel has entrusted DataRoad with the complete implementation of the IT infrastructure for its new hotel in Lisbon

DataRoad Strengthens Its Presence in the Hospitality Industry with a Comprehensive IT Solution: Professional Wi-Fi, IP CCTV, Access Control, and 24/7 “Unlimited” Support

DataRoad was selected to carry out an integrated technology project for a client in the hospitality industry, involving the installation of a wireless network (corporate Wi-Fi), the implementation of IP CCTV (video surveillance), access control, and the ongoing management of the entire IT infrastructure through the “Unlimited” service, with permanent on-site, remote, and telephone support, supplemented by monitoring and alarm systems.

This type of implementation is critical in hotels and lodging facilities, where the guest experience depends directly on a stable Wi-Fi network, reliable security systems, and uninterrupted daily operations—from check-in and billing to guest connectivity in rooms, common areas, and outdoor spaces. DataRoad steps in as a technology partner to ensure availability, performance, security, and continuity.

Technology for Hotels: Infrastructure That Enhances the Guest Experience and Operational Efficiency

The hospitality industry requires a specific approach to technology: high user turnover, multiple coverage areas, usage peaks, the need for network segmentation (guests vs. internal services), and mandatory security and control. For this reason, DataRoad designs and implements solutions tailored to the industry, combining:

Corporate Wi-Fi with remote management and monitoring
IP Video Surveillance with Centralized Recording and Management
Access Control to Enhance Security and Auditing
Managed IT services with continuous and proactive support

The result is an infrastructure that is ready to scale, reduce incidents, and ensure that technology serves as a business enabler—not a source of failures.

Scope of the project: IT installation and configuration services

As part of this project, DataRoad’s specialized teams will install and configure a set of components essential to the hotel’s day-to-day operations, including:

1) Supply of computer equipment (HP workstations)

DataRoad provides professional HP workstations tailored to the hotel’s operational context (reception, back office, management, administrative areas), ensuring reliability, performance, and integration with the existing infrastructure.

2) Installation and configuration of the computer network (switches, router, and cabling)

The foundation of any modern hotel is a robust network infrastructure. In this project, DataRoad is responsible for:

Installation and Configuration of Switches and Routers
Computer Cabling Installation and Organization
Preparation for scalability and redundancy, where applicable
Best Practices for Network Segmentation and Security

3) Installation and configuration of IP CCTV (video surveillance)

Video surveillance is a key component of security. DataRoad implements an IP CCTV system, featuring:

Strategically positioned IP cameras
Network and Storage Configuration (as required)
Controlled access and centralized system management
Integration with internal security and operational policies

Note: In hospitality settings, the installation of CCTV must comply with best practices and applicable legal requirements, including proper signage and internal policies regarding access to footage.

4) Wireless network (corporate Wi-Fi) with access points in indoor and outdoor areas

For hotels, Wi-Fi is one of the factors most valued by guests. DataRoad installs and configures a professional wireless network, featuring:

Access points located throughout all indoor and outdoor areas
Coverage optimization for guest rooms, the front desk, restaurants, meeting rooms, and common areas
Access portal (if applicable) and policy configuration
Remote management and monitoring for rapid incident response and proactive adjustments

5) Installation of the sound system

Implementation and configuration of the sound system, with a focus on operational stability and suitability for the hotel’s various areas (common areas, reception, dining areas, and event spaces, where applicable).

6) Cloud Server for Remote Desktop

DataRoad offers a Cloud Server for Remote Desktop, allowing you to:

Secure and controlled access to applications and work environments
Business Continuity and Mobility for Management Teams
Simplified maintenance and resource scalability

7) Wi-Fi solution controller with remote management and monitoring

To ensure consistency and performance, a Wi-Fi controller is implemented, enabling:

Centralized management of access points
Network policies (e.g., guest/service segmentation)
Monitoring of availability, load, and quality of service
Remote adjustments with no impact on operations

8) “Unlimited” IT maintenance with monitoring and alerts

In addition to installation, customers will have access to the “Unlimited” service, which includes:

On-site, remote, and telephone IT support
Continuous monitoring of critical services and equipment
Alarm system for early detection of faults and degradation
Proactive monitoring to reduce downtime and disruptions

Because these services are crucial for hotels and lodging facilities

Unlike many other industries, in the hospitality sector, technology is directly linked to reputation: unstable Wi-Fi, connectivity issues, CCTV problems, or a lack of workstations have an immediate impact on operations and guest satisfaction.

With an integrated approach, DataRoad helps hotels to:

Improve Wi-Fi quality and reduce complaints
Strengthen physical security and operational control
Reduce downtime and incidents through proactive monitoring
Gain predictability with a continuous support model
Having a specialized partner to help evolve your infrastructure as your business grows

DataRoad: IT consulting and networking with specialized and certified teams

DataRoad thanks its clients for their trust and reaffirms its commitment to delivering specialized IT consulting services and technology infrastructure projects that meet the highest quality standards.

DataRoad positions itself as a company with specialized expertise and proven experience in:

Installation of computer networks and corporate Wi-Fi
Cybersecurity and Professional IT Services
Management and Maintenance of IT Infrastructure
Managed Services (MSP) with monitoring, alerts, and reporting

With a dedicated team and projects implemented across a variety of business contexts, DataRoad ensures solutions tailored to each client’s specific needs—with a focus on efficiency, stability, and continuity.

Want to upgrade your hotel's technology? Contact DataRoad

If you're looking for a partner to provide professional Wi-Fi for hotels, IP CCTV, access control, and managed IT support with continuous monitoring and assistance, DataRoad can help you design and implement a comprehensive solution.

Contact us to find out how to ensure a stable IT infrastructure that’s ready for growth.

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