351 211 459 950 sales@dataroad.pt

X

About DataRoad

DataRoad - IT Services and Consulting - We do IT right !

Contacts:

  • Avenida dos Moinhos nº 12 B 2610-119 Alfragide Quinta Grande Portugal
  • 351 211 459 950
  • sales@dataroad.pt
  • Weekdays: 09:30 to 18:30 Sunday: Closed

DataRoad · IT Services and ConsultancyWe do IT right

Companies in Coimbra

Really sensitive data

In Coimbra, between clinics, research and companies, with the care that health data requires.

Outdated clinical equipment, segregated public WiFi and tested backups — with proof that the restore works.

Contact us
DataRoad Consultant in Coimbra
Support in CoimbraHealth and research data taken seriously
For those working with sensitive dataRead More ...IT UnlimitedThe IT department on a fixed-fee retainer contract
Unlimited support and written SLARead More ...

DataRoad · IT Services and Consultancy IT for businesses in Coimbra Certified Services IT support in Coimbra Request a Quote  Rapid response and immediate remote support in Coimbra and throughout the Centro region. Guaranteed response times via SLA — because every minute of downtime costs your business money. WE DO IT Right The DataRoad team provides IT consultancy and support services to businesses Customer support agent with headset holding a tablet.

Coimbra and Central Region

IT Services for Businesses in Coimbra

Coimbra has a business fabric that is unusual in Portugal: clinics and healthcare units, laboratories, biotechnology companies and university-born projects, alongside services and commerce. It is a profile that handles sensitive data every day — and where IT has obligations that do not exist in other sectors.

Health data
Special category under the GDPR, with its own protection requirements
Clinical equipment
Networked laboratory equipment and systems
Several units
Clinics with more than one site sharing the same system
Continuous support
Appointments and consultations that cannot wait for IT

What is different in Coimbra

In a clinic or a laboratory, an IT failure does not merely delay administrative work: it interrupts consultations, prevents access to a patient's medical history and can bring equipment to a halt. And unlike other sectors, the data that circulates there is health data — which the GDPR treats as a special category, with heightened security and access-logging obligations.

Health data is not normal data

Encryption, access control, access logging, and the ability to demonstrate all of this. It is neither optional nor a high-end extra: it is the bare minimum required of anyone handling this type of information.

Equipment that cannot be touched

Clinical and laboratory devices frequently run on legacy systems that the manufacturer does not allow to be updated. You don't solve this by updating — you solve it by isolating this equipment on its own segment, with restricted access only to what it actually needs to communicate with.

Wi-Fi with three user groups

Healthcare professionals, clinical equipment and patients in the waiting area cannot share the same network. These are three logical networks, with different rules, over the same physical infrastructure.

Time and tide wait for no man

When the booking system goes down, the waiting room stays full. The agreed response time has to reflect that, and monitoring needs to catch the issue before reception does.

Organised network rack with switch and certified structured cabling in a healthcare facility

Backups that someone has already tested

In a clinical setting, the question that matters is not whether there are backups — it is how long it takes to restore the scheduling system and clinical history after a failure, and who has already measured that time.

We carry out periodic restoration tests and deliver the results in writing. A backup that has never been restored is an assumption, not a protection.

What we provide in the region

Service This includes
Assistance and support Remote and on-site support for workstations and staff, incident management and IT Unlimited at a fixed cost, with written response times.
Networks and cabling Certified structured cabling, switching Layer 3 and PoE for workstations, equipment and cameras.
Segmented wireless Wi-Fi 6 and Wi-Fi 7 with separate networks for clinical staff, equipment and patients.
Security and compliance Enterprise firewall, encryption, access management and logging, with GDPR documentation.
Servers and data Servers, virtualisation and backups with restoration tests measured and reported.
Communications IP telephone systems for reception and appointments, and CCTV video surveillance.
Projects with the same profile. At Lambert Clinic in Corroios, we manage the entire IT infrastructure under an Unlimited IT model, featuring enterprise networking and wireless. At Clínica Mulher in the Twin Towers, we installed 192 network points, WiFi 7 and a firewall. These are precisely the demands we encounter in healthcare facilities in Coimbra.

How we got started

1

Survey

Visit to the unit, inventory of what exists and identification of the clinical equipment connected to the network — which is almost always more than management thinks.

2

Proposal with scope

What is included, what is excluded, response times and a fixed monthly fee, with the processing of health data explicitly detailed.

3

Execution

Cabling, equipment, security and workstation setup in windows that do not conflict with customer service — usually at the end of the day or at the weekend.

4

Operation

Helpdesk, 24/7 monitoring, periodic restoration testing and reporting with what is needed to demonstrate compliance.

Structured cabling and wireless networks in Coimbra

Networks that segmentation forces you to plan in detail

Coimbra tem um peso pouco comum de unidades de saúde, laboratórios e instituições de ensino — contextos em que a rede não pode ser plana.

A structured cabling it is designed from scratch to allow segregation: clinical or administrative stations, imaging equipment, access points, cameras and access control, each family with its own path and its own VLAN. Every point is Fluke-certified and handed over with a report, because when data is sensitive, documentation is no longer optional.

Cover for those carrying the equipment around

In consulting rooms, laboratories and classrooms, the equipment moves with the people. We install enterprise wireless networks with roaming between access points so that a session does not drop when changing rooms, on-site surveyed coverage, and separate networks for staff, service users or students, and equipment.

Network segmentation starts long before the software: it starts at the cable. Separating networks in an installation that wasn't wired with that in mind always costs more than doing it from the start.

We cover Coimbra and the central region, with our own team and certification provided for all work.

Frequently Asked Questions

Do you work with clinics and healthcare facilities?

It's a significant part of what we do. We have specific sector experienceclinical equipment segmentation, separate patient networks, encryption and access logging.

Our clinical equipment runs on an old system that we cannot update. How do you solve this?

We do not try to update what the manufacturer does not allow. We isolate that equipment in its own segment, with rules that only let through what it actually needs to communicate, and we monitor that segment.

Does this help us with the GDPR?

Help with the technical part, which is ours: encryption, access control, logging, tested backups and documentation for all of that. The legal part — consents, data protection officer, contracts — belongs to whoever advises you in that area, and we work with that person.

We have more than one unit. Can you link the two?

Yes, with a secure connection between sites and access to the same systems from either one. Management is centralised, so there aren't two separate infrastructures to maintain.

How much is it?

The model IT Unlimited fix a monthly fee per defined scope, with no call counting — which removes hesitation in asking for support because of the cost.

A chat before making a decision

Whether you are solving a specific problem, opening a new branch or just looking for a second opinion, we always start the same way: understanding your case before proposing anything. No obligation, no jargon and no catalogues.

Telephone351 211 459 950call to the national landline networkEmailsales@dataroad.ptPlease tell us about your situation

Book an assessment of your infrastructure

DataRoad in other regions

DataRoad’s IT Projects

Case studies reais

Networks, Wi-Fi, servers and security systems installed and managed by us — in hotels, clinics, offices and multinational companies operating in Portugal.

View all success stories

Proven excellence in numbersThe confidence of those who cannot stopResults that guarantee your peace of mindThe strength of a leading IT partner

0+Years of experience
0+Companies
0+IT Projects
0+IT Certifications
0+Countries
0+Hotels
0+Embassies
0%Guaranteed uptime
DataRoad — IT services for businesses
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.