SEPLEU: IT infrastructure and IT Unlimited maintenance

2-minute readDataRoad

A SEPLEU — Union of Qualified Educators and Teachers chose DataRoad for the installation of complete IT infrastructure and monthly IT maintenance IT Unlimited, via an annual maintenance contract.

What has been installed

DataRoad implemented the trade union's entire IT infrastructure from scratch, covering servers, security, backups and connectivity:

• Dell PowerEdge server with Windows Server 2019;
• Active Directory, for centralised user and permission management;
• Firewall with VPNs, for secure remote access;
• NAS for backups, with additional remote offsite backups;
• Wireless network throughout the facility;
• Monitoring and alarm services of the infrastructure.

Why this infrastructure combination matters

Installing just one server does not, by itself, resolve an organisation's operational risks: without Active Directory, access management becomes decentralised and difficult to audit; without a firewall and VPN, remote access remains exposed; and without a two-tier backup strategy — local NAS and remote offsite backup — data is vulnerable to hardware failures, as well as to incidents that physically affect the premises, such as fire or theft. The infrastructure installed at SEPLEU was designed as a coherent whole, in which each component reinforces the resilience of the others.

Continuous IT support with IT Unlimited

Following installation, DataRoad ensures ongoing IT maintenance for the entire infrastructure through the IT Unlimited service, which includes:

• Permanent local, remote and telephone IT support;
• Workstation support, wireless network, printing and servers;
• Internet connectivity management;
• Monitoring, remote support, alarms and continuous reporting.

Benefits for the customer

• Root infrastructure aligned with good security and continuity practices;
• Centralised access management via Active Directory;
• Data protection with local and remote off-site backup;
• Ongoing maintenance that prevents failures before they affect operation.

We thank SEPLEU for choosing our IT consultancy products and services, IT support, and network management and maintenance.

Find out more about our IT Unlimited service here
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IT services and IT maintenance for businesses

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DataRoad — ongoing IT support for businesses

A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.

DataRoad ensures the ongoing IT support of companies via the service IT Unlimited: unlimited support at a fixed cost, both remote and on-site, with 24/7 monitoring, alerts and proactive interventions. The aim is simple — to prevent problems from even bringing operations to a standstill.

DataRoad Services

• IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
• Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
• Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage study, cloud management and isolated visitor networks.
• Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
• Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
• CCTV video surveillance: video surveillance systems with continuous recording.
• Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
• IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
• Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.