{"id":6519,"date":"2021-03-11T14:31:44","date_gmt":"2021-03-11T14:31:44","guid":{"rendered":"https:\/\/www.helpdesk-lisboa.pt\/?p=6519"},"modified":"2026-08-15T13:21:32","modified_gmt":"2026-08-15T13:21:32","slug":"it-support-3","status":"publish","type":"post","link":"https:\/\/www.redes-informatica.pt\/en\/servicos-it\/apoio-informatico-suporte\/","title":{"rendered":"DataRoad supports the EasyHotel Lisbon hotel in implementing Opera PMS together with Oracle"},"content":{"rendered":"<p><!-- dr-visual --><\/p>\n<p class=\"dr-meta\"><span>4-minute read<\/span><span>DataRoad<\/span><\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">In this article<\/p>\n<ol>\n<li><a href=\"#s-dataroad-apoia-o-easyhotel-lisbon-na-implementacao\">DataRoad supports EasyHotel Lisbon in implementing the PMS Opera at...<\/a><\/li>\n<li><a href=\"#s-suporte-tecnico-especializado-e-configuracao-avanc\">\ud83d\udd27 Specialist Technical Support and Advanced Server Configuration\u2026<\/a><\/li>\n<li><a href=\"#s-implementacao-concluida-com-sucesso-e-uma-parceria\">\ud83d\ude80 Implementation successfully completed \u2014 and a technology partnership\u2026<\/a><\/li>\n<li><a href=\"#s-suporte-informatico-it-unlimited-gestao-completa-d\">\ud83d\udee1\ufe0f IT Unlimited IT Support \u2014 Complete Management of\u2026<\/a><\/li>\n<li><a href=\"#s-dataroad-especialistas-em-consultoria-informatica-\">\ud83e\udde0 DataRoad: Specialists in IT Consulting, Networks,\u2026<\/a><\/li>\n<li><a href=\"#s-servicos-informaticos-para-empresas-experiencia-ce\">IT Services for Businesses \u2013 Experience, Certification and\u2026<\/a><\/li>\n<li><a href=\"#s-agradecimento-ao-easyhotel-lisbon\">\ud83e\udd1d Thanks to EasyHotel Lisbon<\/a><\/li>\n<\/ol>\n<\/div>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6520\" src=\"https:\/\/www.helpdesk-lisboa.pt\/wp-content\/uploads\/2021\/03\/images.png\" alt=\"DataRoad supports the EasyHotel Lisbon hotel in implementing the \u2014 DataRoad IT project\" width=\"219\" height=\"219\" srcset=\"https:\/\/www.redes-informatica.pt\/wp-content\/uploads\/2021\/03\/images.png 225w, https:\/\/www.redes-informatica.pt\/wp-content\/uploads\/2021\/03\/images-150x150.png 150w, https:\/\/www.redes-informatica.pt\/wp-content\/uploads\/2021\/03\/images-106x106.png 106w, https:\/\/www.redes-informatica.pt\/wp-content\/uploads\/2021\/03\/images-80x80.png 80w\" sizes=\"(max-width: 219px) 100vw, 219px\" \/><\/p>\n<style>\na {<br \/>\n    text-decoration: none;<br \/>\n    color: #464feb;<br \/>\n}<br \/>\ntr th, tr td {<br \/>\n    border: 1px solid #e6e6e6;<br \/>\n}<br \/>\ntr th {<br \/>\n    background-color: #f5f5f5;<br \/>\n}<br \/>\n<\/style>\n<div>\n<h2 id=\"s-dataroad-apoia-o-easyhotel-lisbon-na-implementacao\">DataRoad supports EasyHotel Lisbon in implementing the PMS Opera in partnership with Oracle and EasyHotel UK \u2013 Specialised IT Support and IT Services for Businesses<\/h2>\n<p>A <strong>DataRoad<\/strong> was chosen to support the <strong>easyHotel Lisbon<\/strong> in the full implementation of the <strong>PMS Opera<\/strong>, one of the most powerful and widely used hotel management platforms in the industry worldwide.<br \/>\nThis project was developed in conjunction with the <strong>Oracle<\/strong> and <strong>EasyHotel UK<\/strong>, integrating advanced technology, high-performance servers and specialist technical support to ensure a rapid, efficient implementation that is fully calibrated to the hotel's operational requirements.<\/p>\n<p>DataRoad handled the entire technical process, from infrastructure setup to PMS adjustments, ensuring that the system integration ran seamlessly \u2014 an essential step for the hotel's daily management of reservations, reception, housekeeping and all internal operations.<\/p>\n<hr \/>\n<h2 id=\"s-suporte-tecnico-especializado-e-configuracao-avanc\">\ud83d\udd27 Specialist Technical Support and Advanced Dell Server Configuration<\/h2>\n<p>To ensure the project's success, DataRoad carried out all the necessary configurations on the <strong>Dell servers<\/strong> checked into the EasyHotel Lisbon.<br \/>\nAmong the services provided, the following stand out:<\/p>\n<ul>\n<li>Complete IT infrastructure setup for Opera PMS<\/li>\n<li>Server adjustments and optimisations<\/li>\n<li>Compatibility and performance guarantee<\/li>\n<li>Ongoing support and assistance throughout implementation<\/li>\n<li>Testing, validation and resolution of any technical inconsistencies<\/li>\n<\/ul>\n<p>Thanks to DataRoad's intervention, EasyHotel Lisbon achieved a stable and secure implementation, prepared for the high-volume operational flow typical of the hotel industry.<\/p>\n<hr \/>\n<h2 id=\"s-implementacao-concluida-com-sucesso-e-uma-parceria\">\ud83d\ude80 Implementation successfully completed \u2014 and a technological partnership for the future<\/h2>\n<p>The implementation of Opera PMS was a <strong>complete success<\/strong>, with DataRoad ensuring:<\/p>\n<p>\u2705 Infrastructure stability<br \/>\nSeamless integration<br \/>\n\u2705 Ongoing technical support<br \/>\n\u2705 Immediate resolution of queries and needs<br \/>\n\u2705 Technical coordination with Oracle and easyHotel UK<\/p>\n<p>With the infrastructure properly configured and the PMS operational, DataRoad will continue to support EasyHotel Lisbon in all its future needs through its premium IT support service.<\/p>\n<hr \/>\n<h2 id=\"s-suporte-informatico-it-unlimited-gestao-completa-d\">\ud83d\udee1\ufe0f IT Unlimited IT Support \u2014 Complete Management of EasyHotel Lisbon's IT Infrastructure<\/h2>\n<p>The EasyHotel Lisbon will now offer the service <strong>IT Unlimited<\/strong> from DataRoad, a managed support model that guarantees:<\/p>\n<ul>\n<li>Unlimited remote and on-site support<\/li>\n<li>Continuous systems monitoring<\/li>\n<li>Alarming and early fault detection<\/li>\n<li>Total management of servers, network and workstations<\/li>\n<li>Constant performance optimisation<\/li>\n<li>Periodic availability and safety reports<\/li>\n<\/ul>\n<p>IT Unlimited ensures that the hotel's IT operations run smoothly <strong>24 hours a day, every day<\/strong>, without interruption.<\/p>\n<hr \/>\n<h2 id=\"s-dataroad-especialistas-em-consultoria-informatica-\">\ud83e\udde0 DataRoad: Specialists in IT Consulting, Networks, Servers and IT Solutions for Businesses<\/h2>\n<p>DataRoad differentiates itself in the market through its advanced skills in:<\/p>\n<h3>\u2705 IT consultancy<\/h3>\n<p>Planning, implementation and auditing of technological infrastructures.<\/p>\n<h3>\u2705 Computer network installation<\/h3>\n<p>Cabling, switching, servers, firewalls and enterprise connectivity.<\/p>\n<h3>\u2705 Wireless networks for hotels and businesses<\/h3>\n<p>Full coverage, high performance and centralised management.<\/p>\n<h3>\u2705 Critical servers and systems<\/h3>\n<p>HP, Dell, Windows Server, Active Directory, virtualisation and cloud.<\/p>\n<h3>\u2705 Maintenance and management of IT infrastructure<\/h3>\n<p>Comprehensive support for workstations, applications and users.<\/p>\n<h3>\u2705 Computer security<\/h3>\n<p>Firewalls, VPNs, anti-malware, segmentation and best practices.<\/p>\n<h3>\u2705 Managed IT Services (MSP)<\/h3>\n<p>With 24\/7 monitoring, alarms and proactive intervention.<\/p>\n<hr \/>\n<h2 id=\"s-servicos-informaticos-para-empresas-experiencia-ce\">IT Services for Businesses \u2013 Experience, Certification and Results<\/h2>\n<p>With extensive experience in IT projects for:<\/p>\n<p>\u2714 Hotels<br \/>\n\u2714 Offices<br \/>\n\u2714 Clinics<br \/>\n\u2714 Industry<br \/>\n\u2714 Services and consultancies<br \/>\n\u2714 Public and private organisations<\/p>\n<p>DataRoad brings together:<\/p>\n<ul>\n<li><strong>Advanced know-how<\/strong><\/li>\n<li><strong>Certified technical team<\/strong><\/li>\n<li><strong>Professional and scalable solutions<\/strong><\/li>\n<li><strong>Hundreds of successfully completed implementations<\/strong><\/li>\n<\/ul>\n<p>And it remains a benchmark technology partner for companies that value speed, security and reliability.<\/p>\n<hr \/>\n<h2 id=\"s-agradecimento-ao-easyhotel-lisbon\">\ud83e\udd1d Thanks to EasyHotel Lisbon<\/h2>\n<p>DataRoad thanks EasyHotel Lisbon for their trust in our services of:<\/p>\n<p>\u2705 IT consultancy<br \/>\n\u2705 IT support<br \/>\n\u2705 Network and server management and maintenance<br \/>\n\u2705 IT Unlimited support services<\/p>\n<p>We will continue to guarantee a technology service of excellence and an IT operation that is always stable and efficient.<\/p>\n<\/div>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.helpdesk-lisboa.pt\/servicos-informatica-a-empresas-lisboa\/\">Find out more about our IT Unlimited service here<br \/>\nManaged IT services for businesses<\/a><\/span><br \/>\n<a href=\"https:\/\/www.helpdesk-lisboa.pt\/servicos-informatica-a-empresas-lisboa\/\"><span style=\"color: #000000;\">IT services and IT maintenance for businesses<\/span><\/a><\/p>\n<p><a href=\"https:\/\/www.helpdesk-lisboa.pt\/servicos-informatica-a-empresas-lisboa\/\"><br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-4690 aligncenter\" src=\"https:\/\/www.helpdesk-lisboa.pt\/wp-content\/uploads\/2019\/02\/servicos-it-dataroad.png\" alt=\"IT Services for Businesses in Lisbon\" width=\"403\" height=\"207\" srcset=\"https:\/\/www.redes-informatica.pt\/wp-content\/uploads\/2019\/02\/servicos-it-dataroad.png 588w, https:\/\/www.redes-informatica.pt\/wp-content\/uploads\/2019\/02\/servicos-it-dataroad-300x154.png 300w\" sizes=\"(max-width: 403px) 100vw, 403px\" \/><\/a><\/p>\n<p class=\"dr-service-cta\"><strong>Do you run a hotel?<\/strong> DataRoad has extensive experience in implementing networks and providing IT support for hotels. <a href=\"https:\/\/www.helpdesk-lisboa.pt\/servicos-informaticos-hoteis\/\">Take a look at our IT services for hotels<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.helpdesk-lisboa.pt\/redes-wireless-instalacao\/\"><span class=\"dr-t\">Do you need reliable business Wi-Fi?<\/span><span class=\"dr-s\">Coverage study, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.<\/span><span class=\"dr-b\">See service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 IT services for businesses<\/h2>\n<p>A <strong>DataRoad<\/strong> is a Portuguese company specialising in <strong>managed IT services (MSP)<\/strong>, headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, \u00c9vora, Set\u00fabal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime \u2014 hotels, clinics, embassies, universities, multinationals and demanding SMEs \u2014 with a certified technical team, continuous monitoring and 24\/7 support.<\/p>\n<p>DataRoad supports businesses that rely on technology to operate \u2014 from network infrastructure to cybersecurity, and from servers and backups to day-to-day support \u2014 with a model of <strong>managed service (MSP)<\/strong> which ensures continuity, performance and cost predictability.<\/p>\n<h2>DataRoad Services<\/h2>\n<ul>\n<li><strong>IT Unlimited \u2014 round-the-clock IT support<\/strong>: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.<\/li>\n<li><strong>Computer networks and structured cabling<\/strong>: network design, installation and certification; Layer 3 switching and PoE.<\/li>\n<li><strong>Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7)<\/strong>: coverage study, cloud management and isolated visitor networks.<\/li>\n<li><strong>Cybersecurity and corporate firewalls<\/strong>: perimeter protection, traffic control and threat mitigation.<\/li>\n<li><strong>Servers, backups and disaster recovery<\/strong>: servers, NAS devices and centralised backups.<\/li>\n<li><strong>CCTV video surveillance<\/strong>: video surveillance systems with continuous recording.<\/li>\n<li><strong>Monitoring, alarm systems and reporting<\/strong>: real-time monitoring, automatic alerts and proactive interventions.<\/li>\n<li><strong>IT consultancy and project management<\/strong>: relocation of premises, new facilities and modernisation of infrastructure.<\/li>\n<li><strong>Cross-platform support<\/strong>: Windows and Apple environments, with comprehensive management of the IT infrastructure.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Get in touch with DataRoad<\/p>\n<p class=\"dr-d\">Does your hotel need a network, Wi-Fi in the rooms or CCTV? We\u2019ll visit the premises and provide you with a no-obligation quote.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Telephone<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">call to the national landline network<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Email<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">Please send us your order<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.helpdesk-lisboa.pt\/servicos-informaticos-hoteis\/\">Request a technical visit \u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A DataRoad apoiou o EasyHotel Lisbon na implementa\u00e7\u00e3o do Opera PMS, em conjunto com a Oracle. Conhe\u00e7a o projeto em hotelaria.<\/p>","protected":false},"author":1,"featured_media":6521,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[1],"tags":[95],"class_list":["post-6519","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-servicos-it","tag-assistencia-informatica-servicos-informatica-lisboa","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"DataRoad apoia o Hotel EasyHotel Lisbon na implementa\u00e7\u00e3o do Opera PMS em conjunto com a Oracle \u2014 conhe\u00e7a este projeto de IT: redes, suporte e infraestrutura.\" \/>\n\t<meta name=\"robots\" content=\"max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n\t<meta name=\"author\" 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