In this article<\/p>\n
- \n
- DataRoad has been commissioned by the Harlan & Poston Group to provide IT support\u2026<\/a><\/li>\n
- About the Harlan & Poston Group<\/a><\/li>\n
- DataRoad services provided to the group<\/a><\/li>\n
- \ud83d\udd39 Full 24\/7 IT Support<\/a><\/li>\n
- \ud83d\udd39 Specialist IT Consultancy<\/a><\/li>\n
- \ud83d\udd39 Network and Infrastructure Management<\/a><\/li>\n
- \ud83d\udd39 Monitoring, Alarms and Reporting<\/a><\/li>\n
- Why DataRoad?<\/a><\/li>\n
- IT Unlimited \u2014 the most comprehensive IT support service on the market<\/a><\/li>\n
- Acknowledgements<\/a><\/li>\n
- Find out more<\/a><\/li>\n
- FAQ \u2014 Frequently Asked Questions<\/a><\/li>\n
- Want \u201czero worries\u201d about IT? Get in touch with us<\/a><\/li>\n<\/ol>\n<\/div>\n
\nProject details<\/p>\n
- \n
- Client<\/dt>\n
- Harlan & Poston Group<\/dd>\n
- Sector<\/dt>\n
- Hospitality<\/dd>\n
- Intervention<\/dt>\n
- Business wireless networks \u00b7 Firewalls and security \u00b7 Servers and infrastructure \u00b7 Unlimited IT support<\/dd>\n
- Year<\/dt>\n
- 2025<\/dd>\n<\/dl>\n<\/div>\n
![\"Harland](\"https:\/\/helpdesk-informatica.pt\/wp-content\/uploads\/2025\/07\/HarlandPostonGroup-640w.webp\")
<\/p>\n![\"Harlan](\"https:\/\/helpdesk-informatica.pt\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-16-190758.png\")
<\/p>\n\nDataRoad has been contracted by the Harlan & Poston Group to provide comprehensive IT support and specialist consultancy through the IT Unlimited service<\/strong><\/h2>\n
A DataRoad<\/strong> was selected by the Harlan & Poston Group<\/strong> to ensure that comprehensive IT support<\/strong>, specialist IT consultancy<\/strong> and comprehensive management of your computer centre<\/strong>, covering approximately 50 jobs spread across various international locations<\/strong>.<\/p>\n
Upon signing the contract IT Unlimited<\/strong>, DataRoad will now guarantee ongoing IT support<\/strong>, continuous monitoring, preventive maintenance and specialist support for all the group\u2019s offices in:<\/p>\n
\u2705 Portugal \u2014 Lisbon and Faro
\n\u2705 United Kingdom \u2014 Manchester
\n\u2705 Dubai
\n\u2705 Greece
\n\u2705 Hong Kong<\/p>\nThis partnership reinforces the ongoing confidence in DataRoad as MSP (Managed Service Provider)<\/strong> and as a provider of highly reliable IT services to global companies.<\/p>\n
\n\u2705 About the Harlan & Poston Group<\/strong><\/h2>\n
A Harlan & Poston Group<\/strong> It is a private international group comprising leading brands in the following sectors:<\/p>\n
- \n
- Investment consultancy<\/li>\n
- Property<\/li>\n
- Property Management<\/li>\n
- Hospitality<\/li>\n
- Project development<\/li>\n
- Residency and citizenship programmes<\/li>\n<\/ul>\n
Founded in Lisbon by David Poston (CEO)<\/strong> e Gary Harland (Chief Operating Officer)<\/strong>, the group has expanded internationally and now operates in a number of strategic markets across Europe, the Middle East and Asia.<\/p>\n
\u27a1\ufe0f Find out more about the Harlan & Poston Group here.<\/span><\/em><\/a><\/p>\n
\n\u2705 DataRoad services provided to the group<\/strong><\/h2>\n
Under the contract IT Unlimited<\/strong>, DataRoad will now provide a comprehensive range of managed IT services, ensuring the stability and efficiency of the group\u2019s entire international IT operation:<\/p>\n
\ud83d\udd39 Comprehensive 24\/7 IT Support<\/strong><\/h2>\n
- \n
- Unlimited technical support<\/li>\n
- Remote and on-site support<\/li>\n
- Rapid incident resolution<\/li>\n
- Ongoing maintenance of the IT infrastructure<\/li>\n<\/ul>\n
\ud83d\udd39 Specialist IT Consultancy<\/strong><\/h2>\n
- \n
- Dedicated support from certified specialists<\/li>\n
- Infrastructure analysis and continuous improvement<\/li>\n
- Technology planning and strategic alignment<\/li>\n<\/ul>\n
\ud83d\udd39 Network and Infrastructure Management<\/strong><\/h2>\n
- \n
- Local and remote network administration<\/li>\n
- Firewall, router and switch management<\/li>\n
- Advanced IT security<\/li>\n
- Optimisation of critical systems<\/li>\n<\/ul>\n
\ud83d\udd39 Monitoring, Alarms and Reporting<\/strong><\/h2>\n
- \n
- 24\/7 monitoring of information systems<\/li>\n
- Automatic alerts and proactive interventions<\/li>\n
- Detailed performance and availability reports<\/li>\n
- Preventative management to avoid faults and downtime<\/li>\n<\/ul>\n
\n\u2705 Why DataRoad?<\/strong><\/h2>\n
DataRoad stands out in the market thanks to its extensive experience and certifications from leading manufacturers, offering:<\/p>\n
- \n
- Specialised expertise in business IT support<\/strong><\/li>\n
- Computer network management and maintenance<\/strong><\/li>\n
- Certified professional IT services<\/strong><\/li>\n
- Network installations and security solutions<\/strong><\/li>\n
- A certified and highly qualified team<\/strong><\/li>\n
- Extensive experience as an MSP for national and international companies<\/strong><\/li>\n<\/ul>\n
Our mission is to ensure that our clients\u2019 systems remain stable, secure, fast and continuously monitored<\/strong>.<\/p>\n
\n\u2705 IT Unlimited \u2014 the most comprehensive IT support service on the market<\/strong><\/h2>\n
O IT Unlimited Premium<\/strong> e IT Unlimited 365\u00d77\u00d724 hours<\/strong> offer:<\/p>\n
- \n
- Unlimited support<\/li>\n
- Ongoing consultancy<\/li>\n
- Proactive monitoring<\/li>\n
- Advanced alarm system<\/li>\n
- Full technical reports<\/li>\n
- 24\/7 operation without interruptions<\/li>\n<\/ul>\n
An ideal solution for international groups such as the Harlan & Poston Group<\/strong>, which require maximum availability, safety and operational efficiency<\/strong>.<\/p>\n
\n\u2705 Acknowledgements<\/strong><\/h2>\n
DataRoad would like to thank Harlan & Poston Group<\/strong> the trust placed in our services IT support<\/strong>, IT consultancy<\/strong> e enterprise network management<\/strong>, reaffirming our commitment to continuing to offer cutting-edge technological solutions<\/strong>.<\/p>\n<\/div>\n
\u2705 Find out more<\/h2>\n
FAQ \u2014 Frequently Asked Questions<\/h2>\n
What is DataRoad\u2019s IT Unlimited service?<\/h3>\n
It is a service provided by monthly IT support<\/strong> which combines monitoring<\/strong>, remote support<\/strong>, alarm management and reporting to ensure the company\u2019s systems continue to operate stably and predictably.<\/p>\n
Does IT Unlimited include support for corporate networks and Wi-Fi?<\/h3>\n
Yes. The service may cover wired\/wireless network<\/strong>, connectivity, access points and troubleshooting performance and availability issues, in accordance with the defined scope.<\/p>\n
Is there regular reporting and monitoring?<\/h3>\n
Yes. DataRoad includes reporting<\/strong> and monitoring the IT environment, with a focus on a proactive approach.<\/p>\n
For what sort of businesses does this make the most sense?<\/h3>\n
For companies that value business continuity<\/strong>, quick reply<\/strong>, expected cost<\/strong> and a specialist team providing ongoing IT support.<\/p>\n
\nWant \u201czero worries\u201d about IT? Get in touch with us<\/h2>\n
If your company needs monthly IT support<\/strong>, IT outsourcing<\/strong>, network management<\/strong>, monitoring<\/strong> With a team ready to ensure your operations are always up and running, DataRoad has the right solution for you.<\/p>\n
\u27a1\ufe0f Request a quote from IT Unlimited<\/strong>
\n\u27a1\ufe0f Book a technical assessment<\/strong>
\n\u27a1\ufe0f Speak to a DataRoad expert<\/strong><\/p>\n<\/div>\nFind out more about our IT Unlimited service here
\nManaged IT services for businesses<\/a><\/span>
\nIT services and IT maintenance for businesses<\/span><\/a><\/p>\n
\n![\"DataRoad](\"https:\/\/helpdesk-informatica.pt\/wp-content\/uploads\/2022\/11\/servicos-it-dataroad-1.png\")
<\/a><\/p>\nDo you need specialist IT consultancy?<\/strong> DataRoad helps companies in Lisbon to plan and optimise their IT infrastructure. Find out about our IT consultancy services<\/a>.<\/p>\n
Do you need reliable business Wi-Fi?<\/span>Coverage study, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.<\/span>See service<\/span><\/a><\/div>\n<\/p>\n
DataRoad \u2014 ongoing IT support for businesses<\/h2>\n
A DataRoad<\/strong> is a Portuguese company specialising in managed IT services (MSP)<\/strong>, headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, \u00c9vora, Set\u00fabal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime \u2014 hotels, clinics, embassies, universities, multinationals and demanding SMEs \u2014 with a certified technical team, continuous monitoring and 24\/7 support.<\/p>\n
DataRoad ensures the ongoing IT support<\/strong> of companies via the service IT Unlimited<\/strong>: unlimited support at a fixed cost, both remote and on-site, with 24\/7 monitoring, alerts and proactive interventions. The aim is simple \u2014 to prevent problems from even bringing operations to a standstill.<\/p>\n
DataRoad Services<\/h2>\n
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- IT Unlimited \u2014 round-the-clock IT support<\/strong>: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.<\/li>\n
- Computer networks and structured cabling<\/strong>: network design, installation and certification; Layer 3 switching and PoE.<\/li>\n
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7)<\/strong>: coverage study, cloud management and isolated visitor networks.<\/li>\n
- Cybersecurity and corporate firewalls<\/strong>: perimeter protection, traffic control and threat mitigation.<\/li>\n
- Servers, backups and disaster recovery<\/strong>: servers, NAS devices and centralised backups.<\/li>\n
- CCTV video surveillance<\/strong>: video surveillance systems with continuous recording.<\/li>\n
- Monitoring, alarm systems and reporting<\/strong>: real-time monitoring, automatic alerts and proactive interventions.<\/li>\n
- IT consultancy and project management<\/strong>: relocation of premises, new facilities and modernisation of infrastructure.<\/li>\n
- Cross-platform support<\/strong>: Windows and Apple environments, with comprehensive management of the IT infrastructure.<\/li>\n<\/ul>\n
\nGet in touch with DataRoad<\/p>\n
Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We\u2019ll assess your situation and provide you with a no-obligation quote.<\/p>\n
- Computer networks and structured cabling<\/strong>: network design, installation and certification; Layer 3 switching and PoE.<\/li>\n
- IT Unlimited \u2014 round-the-clock IT support<\/strong>: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.<\/li>\n
- Computer network management and maintenance<\/strong><\/li>\n
- Specialised expertise in business IT support<\/strong><\/li>\n
- About the Harlan & Poston Group<\/a><\/li>\n